You must be 18 to purchase
Shipment to UNITED STATES change
0
Items
SPECIALS

LIMITED EDITIONS

REGIONAL RELEASE

BOVIDA / ACCESSORIES

CUSTOM ROLLED

DAMAGED CIGAR CLEARANCE

SPECIAL PROMOTION

CUBAN CIGARS

NON-CUBAN CIGARS

FAQ's


Currently shipping times to majority of destinations takes between 10-40 working days.

We presently take American Express, Mastercard & Visa. For certain regions we also accept Unionpay.

All our prices are in US Dollars.

No there is no minimum order.

All the items listed on our site are in stock. If an item is sold out we will remove that item from the site until the stock has been replenished and which time it will be put on the site again.

Yes our prices are all inclusive of shipping costs.

Yes, we ship all our cigars in their original boxes with bands on unless otherwise requested. Occasionally a box will arrive without a barcode. Please note that we do not do this ourselves, but some of the distributors we buy from do this to protect themselves from having the product traced back by Habanos, as they are selling out of their authorised region.

As a general rule we open all our boxes prior to shipping as a last stop quality check. Most of our clients insist that we do this. It also allows us the opportunity to put extra padding in the boxes to protect the cigars where we deem it necessary. If you would prefer to receive sealed boxes then please put “SEALED BOXES” in the comments section when you place your order. This way we will know that you do not want your box opened.

We include a Humidity pack with each shipment to ensure that your cigars are maintained at the perfect humidity right up until they reach you.

Yes we guarantee delivery. In the very rare circumstance that you do not receive your cigars we will either refund your card or re-ship your cigars.

Yes we guarantee that our cigars are 100 % authentic. We always recommend that new buyers speak to a few of the members on some of the well known cigars forums. Ask them about our operation, reputation and the authenticity of the cigars we sell. We suggest that you make your purchase only once you are totally assured that you have nothing to worry about.

Once you place your order you will receive an automated order confirmation from us. This means that your order has been well received by us and that it is being processed. If you do not receive this automated order confirmation then the chances are that the order did not go though. In such circumstances please contact us immediately for clarification.

Once we receive your order it takes us 2 to 4 working days to process. Due to the increased volume of orders because of Covid-19, it may take up to 6 working days to process your order.

Once your order has shipped it should take 10 to 40 working days to be received by you.

All taxes and duties payable are the responsibility of the buyer. We would suggest that you contact your local customs agency to fully understand the procedure and applicable rates for your country. If the boxes are returned to us then you will be liable for any duty charged when the cigars re-enter Hong Kong. You will also be subject to an administrative and re-stocking fee of USD 50.00 per box. If you would like the box re-shipped to you then additional shipping costs will apply.

It is very common for boxes to be delivered separately even though they may all have been shipped out on the same day. You will receive your other boxes in the days to follow.

As a general rule we open all our boxes prior to shipping as a last stop quality check. Most of our clients insist that we do this. It also affords us the opportunity to put some extra padding in the box to protect the cigars where we deem necessary. If you would prefer to receive sealed boxes then please put "SEALED BOXES" in the comments section. This way we know that you do not want your box checked.

We do not share or grant access to any customer data to any persons or entity outside our company.

Cigarsofhabanos.com uses the industry standard, Secure Socket Layer (SSL-128) encryption, to ensure our online ordering facility is fully secured for credit card transactions.